HillWash Platform — Commercial Laundry Management Software
HillWash Platform

Commercial laundry management software built inside a real laundry.

We operate HillWash Laundry in Argao, Cebu. To run it efficiently, we built the software ourselves. What started as an internal tool is now a production-proven platform covering the complete commercial laundry workflow — from customer pickup request to delivery, and every step in between.

Order Management

Complete POS and order monitoring — at a glance.

Every order moves through a tracked production workflow. The dashboard shows real-time counts at each stage: To Collect, In Progress, Ready and Completed. Managers see the full picture instantly without chasing staff for updates.

  • Live pipeline counts with attention flags
  • Weekly sales target tracking against daily goals
  • Driver route planning for collections and deliveries
  • Order search by customer name, phone or order number
  • Shift-based cash audit and reconciliation
HillWash POS dashboard showing order pipeline: To Collect 6, In Progress 27, weekly sales targets and machine status

Production POS dashboard — order pipeline, sales targets and machine status

POS & Checkout

Walk-in and pickup orders — processed fast.

Staff process every order through an integrated point-of-sale. Services are configured centrally by admin. Customer loyalty points are looked up by phone and applied at checkout. Every transaction is logged against an open shift for full auditability.

  • Service tiles: Regular, Express, Priority, Add-ons
  • Customer lookup by phone — loyalty points applied live
  • Resort and Walk-in modes
  • COD, GCash and bank payment tracking
  • Order notes and special instructions per transaction
HillWash POS checkout screen showing service tiles, customer loyalty points lookup and order total

POS checkout — service tiles, loyalty lookup

HillWash shift cash audit screen showing opening float, shift active status and cash events

Shift & cash audit — opening float, events log

Machine Monitoring

Live status for every machine — in one view.

The operations dashboard includes real-time status for all washing machines and tumble dryers. Staff see cycle type, time remaining, cycle count and error codes for each machine without leaving the main screen.

When an error is detected — a water supply problem on Washer 3 or a door opened mid-cycle on Dryer 4 — the machine card turns red and displays the error code with a Help link. No missed alerts.

  • WASHING / DRYING / STANDBY / OFFLINE / ERROR states
  • Remaining cycle time and current programme
  • Cumulative cycle count per machine
  • Error code display with contextual help
  • Designed to connect to live machine APIs
HillWash machine monitoring dashboard showing 5 washing machines and 5 tumble dryers with live status, cycle time and error states

Machine monitoring — 5 washers and 5 dryers, live status and error detection

Resort Collections

Hotel linen counted accurately — on the spot.

Hotels and resorts hand over linen in bulk. Staff count items on-site using a clicker interface built for one-handed use in hot weather. Items are tallied, load calculations and estimated pricing are shown, then the phone is handed to the resort contact for in-person confirmation and submission.

No paper forms. No disputes. No re-counting.

  • Item clicker: Bath Towel, Pool Towel, Sheets, Pillowcases and more
  • Automatic load calculation and estimated price
  • Review screen with uncounted items flagged
  • In-person confirmation by resort staff on the same device
  • Resort portal for clients to view status and request pickups
Resort collection clicker showing item counts for a resort: Pool Towel 2, Single Sheet 7, total 9 items

1. Staff counts items

Resort confirmation screen showing the resort count summary and Confirm and Submit button

2. Resort staff confirms

Resort collection review screen showing The Test Resort 4, load breakdown, estimated weight and price

3. Load breakdown & price

Financial Reporting

Full financial visibility — in one workspace.

A dedicated financial workspace tracks income, expenses and cash flow across the whole business. Payment methods (Cash, GCash, Bank), receivables, expenses and profit/loss are all visible with date-range filtering and CSV export.

  • Paid income, cash, GCash, bank and receivables breakdown
  • Sales reports by product, category, employee and payment type
  • Cash audit linked to shift open/close events
  • Expenses tracking and profit/loss calculation
  • Financial future projections
  • Personal finance module for owner reporting
  • Export CSV for accountants and tax preparation
HillWash Financial Workspace showing paid income ₱99,264, cash ₱77,067, GCash ₱21,697, expenses ₱93,319 and balance ₱5,945 for June 2026

Financial workspace — income, expenses, sales reports, profit/loss

Staff & Permissions

Every staff member sees only what they need.

Role-based access control with preset permission profiles and granular module-level toggles. Staff access is configured by admin and applies instantly — no page-by-page configuration required.

  • Preset roles: Admin, Manager, Cashier, Finance/Audit, Inventory, Read-only, Owner
  • Granular toggles across Operations, Finance, Inventory and Administration
  • Staff management, loyalty, QA Tracker, Import/Export and more
  • Owner-only modules (Personal Finance) hidden from all other roles
HillWash staff permissions panel showing role preset buttons and granular permission toggles across Operations, Finance, Inventory and Administration modules

Staff permissions — role presets and granular module control

Customer App

Customers book, track and collect — from their phone.

A progressive web app that installs on any smartphone without an app store download. Customers request pickups, track order status and view their loyalty points. Payment requests and order history are clear and easy to follow.

  • Request pickup with address and map pin
  • Live order status: Confirmed, In Progress, Ready, Delivered
  • Loyalty points balance and progress to next free wash
  • Payment requests with Cash on Delivery support
  • Order history and order number tracking
  • No app store — installs as a PWA on iOS and Android
HillWash customer app showing Request Pick-Up button, payment requested status, loyalty points 1035 and progress to next free wash

Customer app — pickup requests, order status, loyalty points

Machine Integration

Designed to integrate with LG Commercial Laundry equipment.

HillWash Platform is built to connect with commercial laundry equipment using manufacturer APIs where available. We are working toward integration with LG Commercial Laundry systems, which would bring live machine data directly into the platform dashboard and workflow.

Live Machine Status

Real-time WASHING, DRYING, STANDBY, OFFLINE and ERROR states for every machine on the floor.

Remaining Cycle Time

Staff and supervisors see exactly how long each machine has left — no guesswork, no checking the machine.

Error Notifications

Immediate alerts when a machine reports an error code — water supply, door, drainage or programme fault.

Maintenance Monitoring

Cycle count and run-time data to support planned maintenance schedules and identify overworked machines early.

Machine Health

Trend data per machine over time — helping operators make informed decisions about servicing and replacement.

Workflow Automation

Machine availability data feeding into order routing — automatically assigning loads to available machines.

HillWash is seeking to partner with LG Commercial Laundry to bring this integration to production using LG's official APIs where available. HillWash is not currently an official LG partner or distributor.

Partner enquiries →
What comes next

HillWash Platform as a Service.

HillWash Platform is currently running in production inside our own laundry in Argao. Every feature was built to solve a real operational problem — not designed from a whiteboard.

Our long-term goal is to make this platform available to other commercial laundry operators, hotels and resort laundries as a standalone SaaS product. If you operate a commercial laundry and want to be part of the early access programme, we want to hear from you.

Interested in the Platform?

We welcome enquiries from commercial laundry operators, equipment manufacturers, technology integrators and investment partners.